Privacy Policy
This Privacy Policy explains how Kolkata Photography Hub processes personal data in connection with its website, inquiries, bookings, studio and on-location photography services, private image selection gallery, and file delivery activities. It applies to users in India and to others who interact with the site or service channels.
This introduction outlines how the policy is organized and where to find key information.
Data We Collect
We may collect identification and contact details, business or brand information shared in an inquiry, project requirements such as product count, shot list, style references, delivery preferences, payment-related records, communication content, and technical data such as device or browser information and basic usage logs. Where a private selection gallery or file delivery process is used, we may also process image selections, approval notes, and related account or access details.
How We Collect Data
We receive data when a user submits a contact form, sends an email, calls, joins a planning discussion, shares reference material, approves a shot list, reviews proofs, or completes payment. We also collect limited information through website operation, such as browser data, session activity, and cookie-related signals. If a customer provides information about a product, brand, or intended image use, that information is processed as part of the service record.
Types of Cookies
We may use essential cookies needed for page function and security, preference cookies that remember basic settings, and limited analytics cookies that help us understand site performance and usage patterns. We do not rely on cookies to collect more information than is reasonably needed for these purposes, and cookie behavior may vary depending on the browser or device used.
Cookie Controls
We use standard browser cookies and similar tools for site operation, basic analytics, and preference handling. Users may block or delete cookies through browser controls, and may be able to set the browser to warn before cookies are stored. If cookies are disabled, some parts of the site or private gallery functions may not work as intended.
Your Rights
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. Where processing is based on consent, consent may be withdrawn for future processing. Some requests may be limited if we must keep information for legal, contractual, or security reasons.
How to Make a Request
To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to verify identity or to clarify the scope of the request. If a request cannot be fully granted, we will explain the reason where required by law.
Data Retention
We retain personal data for the period needed to handle inquiries, manage bookings, complete production and delivery, maintain business records, and meet legal or tax obligations. When data is no longer required, we delete it or anonymize it where practical. Retention periods may differ by record type, such as communications, project files, payment records, and support history.
Policy Changes
If we make material changes to this policy, we will update the posted version and may provide additional notice where appropriate. The revised policy will apply from the effective date shown in the updated version. Users should review the policy periodically to stay informed about current practices.
How We Use Data
We use personal data to respond to inquiries, review product counts and style requirements, prepare quotes and delivery plans, coordinate planning calls, manage sample setup approval, carry out photography production, organize proof gallery review, deliver edited files, process payments, maintain records, and communicate about service updates or support matters. We also use limited technical data to operate the website, protect against misuse, and improve basic functionality.
Sharing With Service Providers
We may share personal data with trusted service providers that support website hosting, communications, payment processing, file storage, delivery workflows, or technical maintenance. We may also share project information with contractors or collaborators only when needed to complete the agreed photography work. These parties are expected to use the data only for the services they provide to us.
Legal Disclosures
We may disclose personal data when required to comply with law, court orders, lawful requests from public authorities, or to protect our rights, users, or business operations. We may also share information where disclosure is necessary to investigate fraud, security incidents, or misuse of our services.